Image Ability | T&Cs
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Terms & Conditions


1.1 General

Image Ability Limited has taken every care in the preparation of the content of this website. To the extent permitted by applicable law, Image Ability Limited disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

The terms and conditions contained in this legal notice shall be governed by English law. You may access the website from anywhere in the world; however, this legal notice shall apply regardless of how you access the website and from where.

1.2 Legal

Image Ability is committed to protecting your privacy. Our details are:

Full name of legal entity:  Image Ability Ltd
Email address: [email protected]
Postal address:30 Rosemary Road,
Cambridge CB25 9NB,
United Kingdom
Company Number: 12497634

1.3 Ownership

This website is owned and operated by Image Ability Limited. By accessing and using the website you agree to be bound by the Terms and Conditions as set out here. If you do not wish to be bound by these Terms and Conditions you should not access or use the Image Ability website.

The copyright and all other rights in the material on this website are owned by Image Ability Limited or the material is included with the permission of the rights owner. As a visitor to the website, you may copy material on this website for your own private or domestic purposes, but no copying, adapting or transmitting for any purpose other than your own private or domestic purposes is permitted without the written consent of Image Ability Limited.

1.4 Content and accuracy

While we try to ensure that all information on this website is correct, up-to-date and complete, such information is provided for information purposes only. We have made every effort to display as accurately as possible the colours of photographs and other materials that appear on the website. However, as the actual colours you see will depend on your computer screen, we cannot guarantee that your display of any colour will accurately reflect the colour displayed.

1.5 Privacy

We adhere to the principles of GDPR (General Data Protection Regulation). See our separate Privacy Policy for information on how we safeguard both your data and your privacy.

1.6 Cookies

See our separate Cookie Policy for information on how we use cookies.

1.7 Copyright

Copyright Image Ability Ltd © all rights reserved.

Reproduction of a Image Ability’s website, in whole or in part, in any form or medium without written permission from Image Ability Limited is prohibited.



Image Ability Limited provides programmes and services as detailed on this website. By registering for one of our programmes or by using one of our products or services, you agree to the terms outlined below.

2.1 Services

Services provided by Image Ability include online and off-line coaching, telephone consultations, online video, group seminars and personal (1:1) consultations.

The following termsapply to all consultations, coaching and mentoring programmes and to the content delivered either for, or during those sessions.

Booking: The Programme will be provided over the course of a period of time agreed at the time of registration and may be delivered by a combination of online sessions, telephone sessions and one-on-one (1:1) sessions as detailed at the time of registration.

The date and time of all telephone sessions and 1:1 sessions are as set out by us but are subject to change. We will provide you with as much notice of any change as possible but we shall not be liable for any change to such dates or times.

Delivery: The 1:1 sessions may be held at your home or in third party venues such as hotel meeting rooms.

Prices: All prices quoted are in British Pounds (GBP) and are quoted exclusive of VAT sales tax unless stated otherwise. Taxes relevant to your country of origin will be calculated and added before final payment is requested.

British and EU customers pay VAT (sales tax) which will be itemised and automatically added at the checkout for applicable products and services. A VAT invoice is available on request.

Payment: The total price payable for the programmes are as set out at the time of registration and are payable in advance unless agreed otherwise.

We use PayPal or BACS to take secure payments and do not collect or hold any credit or debit card details.

Changes: If you arrive late for a 1:1 session, we will try to extend the finish-time but, if this is not possible, the session will end at the scheduled time and we will not be obliged to refund you any amounts paid in relation to such a session.

Cancellation: You may cancel the Booking within 14 days of the date of your registration. Please contact [email protected] stating your wish to cancel and we will provide you with a full refund. we will endeavour to reschedule the session to a mutually convenient date and time. If you provide us with less than 48 hours’ notice we may not be able to reschedule the session and we shall not be obliged to refund you any amounts paid in relation to that  session.

Confidentiality: We acknowledge that, in the course of the Programme, we will have access to your confidential information and we agree not to use or disclose to any third party such confidential information.

You agree to keep user details and your password for the site confidential at all times and to not disclose them to any third party. You must notify us immediately if you become aware of any unauthorised use of your account.

Intellectual property: We are the owner or the licensee of all Intellectual Property Rights and all other rights in the programme and all content within the programme and nothing in these Terms or otherwise shall operate to transfer the ownership of the intellectual property rights to you or to any other person.

We will endeavour to ensure that all information that we provide is accurate and up-to-date but we shall not be liable for any claims arising from such information being inaccurate or not up-to-date.

Last updated 16 May 2022