Image Ability | Blog: Visibility Is Not Development: A Letter from a Former High Flyer

Among the many conversations I have had this year about leadership and visibility, one stands apart. It came in the form of a reflection from a highly successful executive looking back on an early experience designed to accelerate future leaders. What he describes is not a failure of investment or intent, but something more revealing: how organisations often confuse visibility with development, and structure with genuine support. I am grateful to him for sharing these lessons so generously.

I was 35, career going well, yet increasingly conscious of how casually organisations squander potential – especially when they claim to be investing in it. There was a strong language of growth, the buzzwords of opportunity and the appearance of intent, yet . . .

I learnt this the hard way as part of a Junior Leaders Board designed to ‘accelerate’ people like me into senior leadership. It had all the right credentials: scale, ambition, a newly energised chairman, and a vocabulary full of promise – talent pipelines, leadership readiness, succession.

If intent alone delivered outcomes, it would have been exemplary. But sadly, it wasn’t that.

The seduction of good intentions

The group itself was substantial – tens of thousands of employees dispersed across dozens of divisions, each operating as its own profit centre. The ambition was clear: identify and cultivate future leaders while restoring commercial performance after a period of stagnation and centralised control.

The new leadership invested heavily in training. Embedded within this was the creation of a Junior Leaders Board – an arena where high-potential managers could contribute, learn, and, importantly, be seen.

We were flattered, selected, positioned as ‘ones to watch’. But, as it turned out, largely unmanaged.

There is a particular organisational trap here. When boards design development structures, they often assume that proximity to seniority is sufficient to create growth. It is not, simply because visibility is not development, and access doesn’t equal guidance.

Without intent genuine commitment translated into design, structure becomes just convincing at a distance, hollow up close. Job done from the very top, while somewhat of a liability from those below.

The ambiguity at the centre

The central flaw was that we never quite understood what the main Board wanted from us.

Were we being trained?

Or – a sounding board for ideas?

Or – an auxiliary reporting mechanism for head office?

Or – supplementary help for generating reports?

Or – something else?

In reality, we were a little of all – and, therefore, none.

We produced reports and conducted investigations. We attended the occasional curated gathering with more senior leaders – moments of polite visibility that felt more symbolic than anything else.  One learnt how to be present in the room, though not necessarily how to be developed within it.

What was conspicuously absent was feedback. There was no loop, no sense that our inputs shaped decisions, no calibration of performance.

And without feedback, identity simply drifts. You are seen, but you don’t quite know how.

Clarity of purpose matters because it directs energy. Without it, even the most capable people default to serving the most immediate, measurable demands.

In our case, those demands were local. We had companies to run, salaries to pay, markets to watch, and positions to defend. So, while head office had ‘pull’, it was ephemeral alongside day-to-day responsibilities.

The tilt of power

Before email and instant communication, despite all good intentions, geography determined the organisation’s power dynamics.

Our headquarters sat in Cambridge, while the operating divisions were dispersed – Scotland, London, The Netherlands and beyond. In principle, the Junior Leaders Board was meant to cut across these boundaries. In practice, it revealed them even more.

Those physically closer to the centre – either in head office or nearby – became more visible, more influential, and more readily consulted. Not by design or favouritism, but through ease, it was simply human. The senior sponsor assigned to us, well intentioned and supportive, understandably relied on those he could reach, those he could see, those who could remain present in his field of attention.

And where effort is required, bias settles in.

A subtle cabal formed – never announced or formalised – but felt everywhere. Influence clustered around proximity: physical, relational, conversational. The largest divisions – and those nearest the centre – set the tone. Others, no less capable, operated at a distance – both literal and perceptual.

We speak often about diversity of thought at board level. Yet geography – and our ability, or inability, to bridge it – continued to shape whose voice carries weight.

Perhaps there is a lesson for today’s hybrid work challenges, as well for those on the Board who might be tempted to set too strict boundaries (for themselves) and miss valuable signals from those who they are supposed to support?

While distance does not silence people, it simply reduces the frequency with which they are heard.

The competing gravity of ‘real work’

In hindsight proximity shaped influence while it was the accountability which shaped proper attention.

Most of us on the Junior Leaders Board held operational roles with clear profit responsibilities. Targets were tangible, deadlines immediate, consequences visible – consequently, success or failure had weight.

By contrast, the Junior Leaders Board, as a ‘project’, sat somewhere between a developmental exercise and an optional extra.

It was, in effect, a competing demand without equivalent gravity.

So, when faced with a choice between quarterly results and a vaguely defined board contribution, the decision was pragmatic.

Unsurprisingly attendance declined, engagement waned, and the initiative increasingly faded – and surprisingly, this disappearance was confused with benign evolution.

Another lesson for today’s Boards?

Never leave any sign of disengagement conveniently unexamined.

The missing discipline: individual support

Looking back, one absence eclipses all others.

There was no genuine sponsorship. No meaningful one-to-one mentoring. No conversation in the simplest and most human sense of the word (or, coaching as it is these days). Not even informal stewardship connecting potential with opportunity.

And without that, something essential appears to continue to be lost: the translation of capability into a trajectory.

Mentors shape thinking and sponsors shape visibility. Without them, capability remains private – sometimes hidden in plain sight.

In my case, the absence of sponsorship had predictable consequences in-so-far-as those already close to power advanced faster. Those further away – geographically or relationally – remained peripheral.

So, the system did not break.  It simply reinforced itself.

Eventually, although the Junior Leaders Board was intended to disrupt this dynamic, it ended up mirroring it, almost perfectly.

What boards tend to misunderstand

Boards often approach new / highflyer talent development as a structural problem: create a programme, define a cohort, attach a prestigious label. However, while structure may be visible, relationships are not.

Yet any form of development is profoundly relational before it is structural.

Three misjudgements recur –

  1. Clarity can be postponed

It cannot. Ambiguity dissipates effort and erodes commitment. High-potential individuals are rarely short of work; they are short of meaningful direction.

2. Exposure equals development

It does not. Visibility without feedback is a bit of theatre. Without guidance, individuals learn little beyond how to manage perceptions.

3. Proximity is neutral

It is not. Influence accrues to those who are physically or relationally closer to decision-makers. Without deliberate countermeasures, proximity becomes destiny.

Lessons, stated plainly

If I were to engage with a board now looking to bring in high-flyers, I would offer this:

  • Define the purpose with discipline

Be explicit about whether an initiative is developmental, Junior Leaders, or operational. Do not conflate them. People need to know not only what they are doing, but who they are becoming.

  • Design for distance, not convenience

Account for geography and cultural understanding. Create structured, equitable mechanisms for input and access. In a dispersed organisation, proximity must be engineered. Never assume that everybody understands what you are saying.

  • Prioritise one-to-one mentoring and sponsorship

Assign senior sponsors with clear intent, not as symbols, then let them do their thing and hold them accountable. Development happens in conversation – in moments of attention, advocacy, and challenge – not in awards ceremonies.

  • Protect time and attention

If participation is genuinely valued, it must be recognised as such. Otherwise, operational gravity will always win.

  • Close the feedback loop

If people contribute, respond. Feedback is not only a courtesy and a gift but the mechanism through which identity sharpens and confidence takes form.

On a final note

The initiative I experienced did not fail because of a lack of intelligence, goodwill, or investment. It failed because it neglected the fundamentals of human systems: clarity, proximity, attention, and relationships.

And perhaps most tellingly, its outcome was predictable. Those already at the centre moved forward. Those at the edges did not – and it wasn’t for lacking capability, but because they were less visible, less sponsored, less held in mind.

The lesson for any board serious about cultivating future leadership is not to just build more programmes.

It is to take responsibility for presence – who is seen, who is heard, who is shaped, and who is left to navigate alone.

Without attention, even the most elegant structures remain only that – structures.

And potential, however promising, remains precisely that – potential.

The questions this reflection raises remain highly relevant today. How do organisations ensure that potential becomes progress? How do leaders notice those operating beyond their immediate field of vision?

I would be interested to hear which lesson resonates most strongly with your own experience: clarity, sponsorship, proximity, feedback, or something else entirely.